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Signing in, passkeys and account safety

Getting started · 3 min read

Signing in with a one-time code

DesiAuction signs you in with your email address or mobile number and a one-time code — no password. Enter your email or your 10-digit Indian number, and we send a 6-digit code to it. Enter the code and you're in; after that, add a passkey so the next sign-in is a single tap. The first time, we ask your name; it appears on team sheets and the auction stage.

A code is valid for five minutes. You can ask for another after 30 seconds, and for up to five in an hour; five wrong entries lock that number briefly. Those limits protect your account — and once you have a passkey you never wait for a code again.

Add a passkey

A passkey lets you sign in with your device's fingerprint, face, or screen lock — no code to wait for. Add one from your Account page, under Passkeys. You can add more than one (phone and laptop, say) and name each, so you always have a way in.

Staying safe

  • We will never ask for your sign-in code. Anyone who does is not us.
  • See every device signed into your account under Account → Active sessions, and sign out any you don't recognize.
  • Your phone number is your identity here — keep it with you.
Still stuck? Email support@desiauction.in and we'll get back within a day. If it's happening during a live auction, put AUCTION NIGHT in the subject line — those go to the front of the queue.
Signing in, passkeys and account safety · Help · DesiAuction